It has been four years since since we began developing a website where organizations could manage feedback loops within a clear, guided and get rapid insights. Our current design for the Feedback Commons has changed a lot! This is quite common when developing products. Here are some key lessons and moments of insight along the[…]
How do you know how your organization is performing? Here at Keystone Accountability we say for a clear indication of how you are doing ask the people you serve. It is these customers, clients, beneficiaries, and other stakeholders, or constituents as we call them, that are best placed to determine the value of your work.[…]
If you’re one of the two billion people who own a smartphone, it likely comes with a weather app. The app is probably equipped with convenient features like maps that give you all sorts of forecast spectrums ranging from temperatures and uv index dangers, to allergen warnings. You can share this handy weather snapshot on[…]
“We don’t see things as they are, we see things as WE are.” – Anais Nin once said. When this power of personal perspective is used to transform the world we call it “vision”. But it can also color the lens through which we see the world. In that case, we call this misperception “bias”. Observer[…]
Keystone Accountability believes that when everybody has a voice, and the leadership pays attention to what people are saying, this is the best possible form of management. 2016 has been the year of surprising referendum results. In June, 52% of UK citizens voted to leave the EU. This was followed the next day by an[…]
We believe listening to feedback from the people you serve can help improve outcomes. This feedback is an often overlooked but vital part of performance management. To make things easier for time and cash strapped organizations, Keystone Accountability has developed an online tool to help people collect and benchmark their feedback data. The Feedback Commons[…]
Keystone believes in the power of data and benchmarking to improve how we do development. However, it is not always easy to come by. The International Aid Transparency Initiative is supposed to make information about aid easier to access, use and understand. It is the first (and only) standard for how organizations and governments are[…]
For Immediate Release January 27, 2016 Contact: Ilva Letoja +44 20 3735 6367 ilva(at)keystoneaccountability.org Keystone Accountability Awarded $600,000 Grant to Continue Efforts to Advance the Practice of Feedback Loops Fund for Shared Insight to provide additional support for five previously funded projects and one new research grant in 2016 London, UK— Fund for Shared Insight[…]
The post Beyond Accountability: Feedback as transformation appeared first on Alliance magazine. Beyond Accountability: Feedback as Transformation is the title of Alliance magazine’s June 2015 special feature, and this was the topic of the Alliance breakfast club, kindly hosted by the Shell Foundation. The panellists were David Bonbright, co-founder and CEO of Keystone Accountability and one of the guest editors for the special feature,[…]