This document was written for a client, a funder, who was new to monitoring / evaluation / learning (MEL). It explains what monitoring is, and what evaluation is, and how they differ.
All institutions create a lot more knowledge than they use, and most do a poor job of organizing it. This explains what a knowledge management system is and how to make your data ready for the new frontier of automated insight extraction.
This explains Keystone’s consulting methodology – how we turn feedback into something that client organizations can use to improve their work, and why this matters.
An 8-minute read.