May 11, 2016

Blog

I’m a slow learner. Over a decade into this work, it hit me that Constituent Voice is what New Yorker writer Atul Guwande dubbed a “slow idea”. In Guwande’s New Yorker article comparison of the historical uptake of anesthesia and antiseptics, he asks, why did one take off rapidly while
Social lab participants in a collaborative ice-breaker activity. Seven weeks after the team started their experiments we are checking in on the Rumphi Social Lab to find out what they have learnt. Fifty participants from the five teams returned to share experiences, reflect on progress and report back on what
Today is the day for groups to dig into the detail of their planned micro-actions and get feedback and coaching. The seven ‘big ideas’ have been reduced to five. The groups driving each idea have clarified their assumptions and identified a first draft of what actions they believe they must
The main objective of the fourth and final day of the Rumphi Social Lab design workshop was the formation of micro-action teams to take forward seven ‘big ideas’ to improve development in Rumphi.  The teams did indeed form (and merge down to five), and lists of ‘key assumptions that must
If day one was a burst of fire in the oven, and day two was doing our kitchen prep, then day three was a banquet table fully laden. No one wants to miss the feast and attendance at day three hovers around 90 percent from day one. You can feel
In yesterday’s blog we asked a bold question, ‘Can social labs save development?’ Day two brought us deep into social lab process. The morning began with reflections on the insights of yesterday. Participants spoke with emotion about seeing the broken relationships systematically mapped from the perspective of each constituent group.
Foreign aid in Malawi is as much as 50% of the national budget. This startling fact poses a paradox that haunts Malawi and all aid dependent countries. On the one hand, aid is desperately needed to finance essential services like health, education, and agriculture development. On the other hand, foreign
Is accountability to the people you serve linked to the resilience of your organization? This is what Keystone Accountability is testing over the next two years. In partnership with Civicus and Accountable Now, we have launched a new initiative called Resilient Roots exploring the links between increasing public support and
At Keystone we know that effectively communicating with the people you serve is a great way to build trust and improve outcomes. In this blog we explore the work of Flamboyan Foundation, partnering with schools in Washington DC to improve learning outcomes for students through effective family engagement. At the
Nafisika Trust works in Kenya providing counselling and training to people in prison. The Trust is reaping the benefits of a Constituent Voice feedback system and using data to improve their programs. Vickie Wambura the founder and director of the charity said: “We thought were gathering feedback but we kept