May 11, 2016

Blog

This lead article was first published in Alliance magazine, as part of the June special feature – Beyond Accountability: Feedback as Transformation – co-edited by Keystone’s David Bonbright. A huge shift is happening in the social sector. Dennis Whittle traces it all the way back to the birth of democracy
David Bonbright As 2013 comes to a close, I write to thank you for your interest in our work to advance Constituent Voice as a tool to solve important societal problems. Topics like performance management, real time data, continuous improvement and downward accountability may make most people’s eyes glaze over
It is inconceivable today that a disaster like Typhoon Haiyan could hit without a rush to deploy specialist accountability staff and the issuance of guidance about how to include beneficiaries in the way the relief program is designed. This is  progress but it is premature to claim victory. Rather, we
Kai Hopkins There is a growing understanding that constituent feedback is crucial to development work. The terms “feedback” and “listening” now permeate our collective discussions, so much so that Lucy Bernholz has made “Constituent Feedback” one of the top buzzwords in her recently published Philanthropy and the Social Economy: Blueprint
There are few people who cast as long a shadow over humanitarian relief as Fred Cuny, a larger than life Texan who served in practically every humanitarian operation from Biafra in 1967 until his kidnapping and murder in Chechnya in 1995 when he was just 51. A couple of weeks
Yesterday saw the the launch of Lucy Bernholz’s Philanthropy and the Social Economy: Blueprint 2014. The Blueprint is an annual industry forecast written by leading philanthropy scholar Lucy Bernholz about the social economy — private capital used for public good. In her fifth annual industry forecast, Lucy uses both the
World Bank presidents are a lucky lot. I am always impressed how their diligent staff pick-up their half-formed ideas and work them up into something really robust. I hope they know that heads of other international bureaucracies are not so fortunate. In any event, the Bank is in the grip
Haiti’s railway lines, which were laid in the 19th century, fell into disrepair long ago. But there is growing evidence of another kind of train wreck waiting to happen. This one has nothing to do with rolling stock; it’s about the fate of the tens of thousands of Haitian citizens
Public service delivery in South Africa is in crisis. Service delivery protests are increasing dramatically and becoming more violent. Government has tried many ways of engaging citizens through public forums, presidential hotlines and facility-based complaints mechanisms, but has not yet found a way of ensuring what citizens say becomes part
After almost four years, 62 participating international NGOs and over 3,000 responses from local partners to our Development Partnerships Survey, Keystone is proud to present a short report (it’s only 8 pages long!) on what we are learning so far. The headlines are: Financial support is well administrated by INGOs,