This month’s annual Feedback Summit in Washington DC has been chronicled by journalist Marc Gunther as the moment where we recognized that we have arrived, and asked first order questions. In my blog post last week I said that I thought we had, collectively, set our intention for fundamental transformation of how we organize to[…]
Last week’s Feedback Summit was, for me at least, a watershed event. It was the third time our emerging field had come together at an annual gathering. Despite the inevitable consternation that accompanies wide-ranging diversity of expectations, experience and perspectives, I believe that we made two leaps forward over two huge chasms. This post is[…]
Last month I attended a very British event at the London School of Economics. A hundred or so of us gathered in the Shaw Library, named after George Bernard Shaw, one of the founders of LSE. We were invited there by the Webb Memorial Trust, a charity dedicated to advance the values of another founder[…]
How do you make the most of feedback? – discuss further with the people who gave it to you. We have writing recently about how closing the loop is the most scary but also most valuable part of understanding feedback. Going back to the people who gave you the feedback should not be an optional[…]
How can youth charities collect meaningful feedback from the young people they serve? Twelve UK based youth organizations received grants to listen and respond to the young people they serve and in this blog post we share what they learnt. The organizations were all charities supporting young people in the UK and funded by the[…]
Usually if you want to get something done you set a goal. Run a marathon, lose a stone, reduce poverty – that kind of thing. This is certainly how traditional development projects work. Logframes are full of targets – 500 people attend training sessions, 1,000 families lifted out of poverty, or 3,000 jobs created. There[…]