Has COVID-19 surfaced opportunities for the development sector to embrace a localisation approach?

How can we best understand what the realities of COVID-19 are for constituents (those we work with and for), in order to better support them through this time? We must ask them directly. For an organisation to sustain trusting relationships with its partners, having further insight into the localised impact of COVID-19 and understanding how[…]

A Conversation with Keystone Accountability and SOI

Neil Gaught (NG) is the conceiver of Single Organizing Idea (SOI®) and author of  two books – the award winning CORE: How a Single Organizing Idea Can Change Business for Good and his latest publication the CORE Playbook. Keystone co-founder David Bonbright (DB) is the co-creator of the widely adopted Constituent Voice™ Learning Loops method and[…]

White Paper: Pando Localization Learning System

The Pando LLS White Paper lays out the theory and methodology behind the Pando Localization Learning System. It describes why a new theory of measurement for localization is needed, how system-based approaches of network analysis and qualitative feedback provide a solution, details on of a set of four localization metrics, how they are measured, and[…]

Employee motivation based on feedback loops, not perks

Keeping your employees happy is essential to the success of your business. Evidence proves that happier employees translates to higher stock prices and stronger overall business performance. That said, knowing you need to keep your employees satisfied isn’t the same thing as knowing how to accomplish such goals. Do you offer free lunches? Holiday bonuses?[…]

Sustaining Feedback Mechanisms in Development

We would all like our work to speak for itself, better still if someone else can vouch for us! One way that industries like to do this is to showcase their ratings and feedback from customers. Not only does this help improve their service, but also help build credibility and trust. In the development context,[…]

Press Release: Keystone Accountability Awarded $600,000 Grant to Continue Efforts to Advance the Practice of Feedback Loops

For Immediate Release January 27, 2016 Contact: Ilva Letoja +44 20 3735 6367 ilva(at)keystoneaccountability.org Keystone Accountability Awarded $600,000 Grant to Continue Efforts to Advance the Practice of Feedback Loops Fund for Shared Insight to provide additional support for five previously funded projects and one new research grant in 2016 London, UK— Fund for Shared Insight[…]

David Bonbright interviewed by Denver Fredrick on the Business of Giving

Hear our chief executive, David Bonbright, in conversation with Business of Giving host Denver Frederick in a new podcast from the radio interview that aired on Sunday evening, 24 January. Denver was very well prepared and we think the result is a breezy, informative “state of the field”. Please let us know what you think![…]

Three Ways To Keep Your Clients Front And Center

Imagine if your funders treated you like a loyal customer that they could not afford to lose. One social investor, Root Capital, does just that. First published on Forbes on October 29, 2015, here’s a terrific piece spilling the beans on how. It’s conference season and the panels have been pulsating at events like the Clinton Global[…]