Using client feedback to test a theory of change

US nonprofit LIFT, which works to end intergenerational poverty, has been using client feedback to test its theory of change. LIFT works with low income families in Chicago, Los Angeles, New York and Washington, D.C. Parents (who LIFT call members) are paired with volunteer advocates and they work together to[…]

Guides and Resources

Our tools  put Constituent Voice and Impact Planning, Assessment and Learning (IPAL) into action.

Keystone invites you to use and adapt any of these tools in whatever ways work for you. We welcome any comments, criticisms and suggestions to make them better. Please post your comments below or contact us.