Improvement Together: The Case for Constituent Voice (NGO Soul + Strategy Podcast)

Keystone’s Chief Executive, David Bonbright, recently partook in the NGO Soul + Strategy Podcast series by Five Oaks Consulting (hosted by Tosca Bruno-Van Vijeijken) to discuss the role Constituent Voice has in continual improvement. This is a podcast series for leaders of NGOs and other philanthropic organizations who are not satisfied with the status quo[…]

The Power of Community: Civic Renewal In Puerto Rico

In his February Giving Compass blog post, a monthly blog with advice for philanthropists called Mutual Accountability, our chief executive David Bonbright discusses how local civil society and philanthropy organizations responded to voiced needs after Hurricane Maria, in Puerto Rico. The Power of Community: Civic Renewal In Puerto Rico After Hurricane Maria pulverized part of[…]

Common Challenges with Implementing Primary Constituent Accountability – Resilient Roots Case Study 3

What role does accountability play in the relationship between an organisation and its constituents, and how can accountability support organisational resilience? The core partners of the Resilient Roots initiative are aiming to examine whether organisations are better able to withstand external threats related to closing civic space when they are demonstrably accountable to the individuals[…]

One Month In Zimbabwe: What I Learned About Impact

In his January Giving Compass blog post, a monthly blog with advice for philanthropists called Mutual Accountability, our chief executive David Bonbright discusses what he learned about impact from spending time in Zimbabwe.. One Month In Zimbabwe: What I learned About Impact The principles that underly this story apply to philanthropy, as I learned while[…]

One Week Left: Keystone Partnership Survey January Sale!

We are offering a January discount on the Keystone Partnership Survey (KPS)! The KPS is the leading tool to measure and improve your organisation’s performance impact. We have received some interest from organisations to conduct a KPS but still have some spaces available! Join the leading INGOs in understanding how their supporting partners. You cannot[…]

Keystone Partnership Survey January Sale!

We are offering a January discount on the Keystone Partnership Survey (KPS)! The KPS is the leading tool to measure and improve your organisation’s performance impact. As a trusted external third-party, Keystone Accountability collects anonymous feedback from your partners and safeguards the sensitive relationship between you and them. The survey will cover different aspects of[…]

Primary Constituent Accountability in Service Delivery Versus Advocacy Focused Organisations – Resilient Roots Case Study 2

What role does accountability play in the relationship between an organisation and its constituents, and how can accountability support organisational resilience? The core partners of the Resilient Roots initiative are aiming to examine whether organisations are better able to withstand external threats related to closing civic space when they are demonstrably accountable to the individuals[…]

The Three Dimensions of Accountability

What role does accountability play in the relationship between an organisation and its constituents, and how can accountability support organisational resilience? The core partners of the Resilient Roots initiative are aiming to examine whether organisations are better able to withstand external threats related to closing civic space when they are demonstrably accountable to the individuals[…]

Promoting Sustainable Business Partnerships through Learning Loops

Keystone Accountability is partnering with Better Buying™ Institute as part of a two-year project to co-design and pilot a two-way “Learning Loops” improvement process between buyers and suppliers, with the goal of promoting sustainable business partnerships and achieving mutually beneficial outcomes. This project will incorporate Keystone’s Constituent Voice™ methodology: collecting feedback to track user experience,[…]