Sustaining Feedback Mechanisms in Development

Posted on March 30, 2017March 30, 2017 by Keystone Accountability

We would all like our work to speak for itself, better still if someone else can vouch for us! One way that industries like to do this is to showcase their ratings and feedback from customers. Not only does this help improve their service, but also help build credibility and trust. In the development context,[…]

‘We didn’t know’ is no longer a valid excuse

Posted on November 21, 2016April 5, 2017 by Renee Ho

Since the US election result there have been thousands of social media posts and opinion pieces asking “How did this happen?”. People were visibly shaken at the announcement of the next United States President-elect, Donald Trump. I admit that I was shocked too. But should I be? If I’m honest with myself, I spend most[…]