September 24, 2019

Continuous Improvement

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Guides

Title Authors Publisher Date Link

IPAL Guide 1: Impact Planning, Assessment and Learning – an overview

Keystone Accountability

Keystone

01/01/2008

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A guide to implementing feedback mechanisms in African Youth Employment projects

Natalia Kiryttopoulou

Ashoka Future Forward program

01/04/2015

Case studies

Title Authors Publisher Date Link

LIFT

Keystone

Keystone

2016

Download PDF

Podcasts and interviews

Title Authors Publisher Date Link

David Bonbright Interview with Alliance Magazine

Alliance Magazine

Alliance Magazine

2014/15

Watch video

David Bonbright Interview with Denver Frederick

AM 970 The Answer in New York City

AM 970 The Answer in New York City

26/01/2016

Podcast Link

Infographics and other media

Title Authors Publisher Date Link

Westside Campaign Against Hunger

WCAH

WCAH

Video Link

Resilient Roots: Closing the feedback loop

Resilient Roots

Resilient Roots

Video Link

Kirsten Lodal (LIFT): New Profit’s 2014 Gathering of Leaders

LIFT

LIFT

Video Link

Blogs

Title Authors Publisher Date Link

Does Business listen better than the social sector?

David Bonbright

The Blagrave Trust Website

31/05/2019

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Donors: Ask This, Not That

David Bonbright

Giving Compass Blog

29/01/2019

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The value of stakeholder engagement, and why you should all be doing it

Kai Hopkins

Keystone Blog

05/09/2018

Read here

Social lab day three – the banquet table

David Bonbright

Keystone Blog

02/03/2018

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Coming through denial

David Bonbright

Keystone Blog

13/11/2017

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Is it actually smart to set goals?

Lynn Morris

Keystone Blog

31/08/2017

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Get a grant to work with Keystone Accountability

Lynn Morris

Keystone Blog

07/08/2017

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Responding to the sound of (mostly) silence

David Bonbright

Keystone Blog

04/07/2017

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Using client feedback to test a theory of change

Lynn Morris

Keystone Blog

26/06/2017

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Those Low Response Rates

David Bonbright

Keystone Blog

13/04/2017

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Sustaining Feedback Mechanisms in Development

Apoorva Mishra (World Vision UK)

Keystone Blog

30/03/2017

Read here

20 ways to know if partnering is paying off

Marc Maxmeister

Keystone Blog

10/03/2017

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High performance is impossible without internal feedback

Marc Maxmeister

Keystone Blog

02/03/2017

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Do you work for a learning organization?

Marc Maxmeister

Keystone Blog

10/02/2017

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Formalizing client feedback forces action

Renee Ho

Keystone Blog

30/01/2017

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How I tricked my team into adopting a performance management system

Marc Maxmeister

Keystone Blog

23/01/2017

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A rose by any other name

Kai Hopkins

Keystone Blog

28/11/2016

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User voice – how charities should measure impact

Lynn Morris

Keystone Blog

15/11/2016

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Constituent feedback – the revolution is coming

David Bonbright

Keystone Blog

08/11/2016

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A spy in the house of love

David Bonbright

Keystone Blog

31/10/2016

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Are you really listening to the people you serve?

Lynn Morris

Keystone Blog

25/10/2016

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Turning high scores into low scores, or overcoming courtesy bias

Lynn Morris

Keystone Blog

19/10/2016

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Peace Direct introduces two way reporting to partners

Lynn Morris

Keystone Blog

19/09/2016

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CECP collects feedback to measure CECP’s impact

Lynn Morris

Keystone Blog

29/08/2016

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Taking the survey is the first step – it is what happens next that counts

Lynn Morris

Keystone Blog

16/08/2016

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WaterAid explains how they used Keystone’s partnership survey

Lynn Morris

Keystone Blog

01/08/2016

Read here

What do your partners really think of you?

Lynn Morris

Keystone Blog

25/07/2016

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Funders and feedback; putting their money where their mouth is

Kai Hopkins

Keystone Blog

27/04/2016

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Who should measure the impact of non-profits? Responses to Caroline Fiennes and Ken Berger

Keystone Accountability

Keystone Blog

23/03/2016

Read here

Short Articles

Title Authors Publisher Date Link

Mirror, mirror on the wall’ – an honest reflection of impact investing

Kai Hopkins

Alliance Magazine Volume -, Number –

01-04-2013

http://www.alliancemagazine.org/blog/mirror-mirror-on-the-wall-an-honest-reflection-of-impact-investing/” target=”_blank” rel=”noopener noreferrer”>Read here

The Ultimate Question 2.0 – How net promoter companies thrive in a customer-driven world

David Bonbright

Alliance Magazine Volume 16, Number 2

01-05-2013

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McKinsey’s Learning for Social Impact Initiative

David Bonbright

Alliance Magazine Volume 16, Number 2

01-06-2011

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Measurement vs action: how much money should we spend figuring out what works?

David Bonbright

Alliance Magazine Volume 14, Number 1

01-03-2009

Read here

Objects or subjects?

David Bonbright

Alliance Magazine Volume 13, Number 1

01-12-2008

Read here

2008 CIVICUS World Assembly

Natalia Kiryttopoulou

Alliance Magazine Volume 13, Number 3

01-09-2008

PDF

Realizing the potential of online philanthropy markets

Natalia Kiryttopoulou

Alliance Magazine Volume 13, Number 2

01-06-2008

PDF

Measuring the effect of a single rain cloud

Alex Jacobs

Alliance Magazine Volume 13, Number 1

01-04-2008

PDF

Making social investment decisions – What do we need to know?

David Bonbright

Alliance Magazine Volume 12, Number 4

01-12-2007

PDF

Taking evaluation seriously – still a way to go

David Bonbright

Alliance Magazine Volume 12, Number 4

01-12-2007

Read here

Saving the World? What International Philanthropy can and cannot do

Audio of Michael Lerner & David Bonbright

The New School at Commonweal

01-09-2007

Read here

Who counts?

David Bonbright

Alliance Magazine Volume 12, Number 2

01-06-2007

Read here

Hammers, Nails and Working on what works

David Bonbright & Andre Proctor

VIEW

01-03-2007

Coming soon

The Foundation: A Great American Secret: How private wealth is changing the world – Joel L Fleishman

David Bonbright

Alliance Magazine Volume 12, Number 1

01-03-2007

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Paradigm Found: Leading and managing for positive change – Anne Firth Murray

David Bonbright

Alliance Magazine Volume 11, Number 4

01-12-2006

Read here

In support of From Charity to Creativity

David Bonbright

Alliance Magazine Volume 8, Number 3

01-09-2003

Read here