April 16, 2018


We help organisations understand and improve their social performance by harnessing feedback, especially from the people they serve. Our experienced team supports organisations to listen and respond to their constituents, and then use this information to improve their effectiveness.

Our method Constituent Voice™ draws on tested measures of client satisfaction adapted to the context of development and social change.

Using this approach we help organisations:
– Improve partnerships
– Foster equity, diversity and inclusion
– Measure impact effectively
– Leverage the power of feedback to improve performance

Find out more about our services below.

Working well with others

Manage how you work with others with feedback from partners

Working well together

Addressing equity, diversity, and inclusion in international NGOs

Measuring well

Systematic stress test of how you measure, learn, and improve

Leveraging the power of feedback

Build your light-touch, bespoke feedback system