Benchmarking Better Partnerships
Since 2014, the Keystone Partner Survey (KPS) has been the gold standard for measuring and improving partnerships in international development. Commissioned by over 165 international development organisations (INGOs), the KPS has gathered feedback from more than 80,000 local partners on their experience of working with INGOs.
Effectiveness in development depends increasingly on collaboration. The KPS is the leading tool to measure and improve cross-organisation performance and impact — and it just got better.
Independent Feedback You Can Trust
The KPS helps you understand how effective your organisation is through direct feedback from your partners. As an independent third party, Keystone Accountability collects anonymous responses and safeguards the sensitive relationships between you and your partners.
A typical survey includes around 50 questions, with 15 benchmarked across organisations. These questions explore key areas such as:
- Monitoring and reporting
- Relationship and communication
- Financial and non-financial support
- Administration and agreements
- Understanding and learning
You can also add your own custom questions to address priorities specific to your organisation.
Designed for Every Type of Partnership
The KPS is tailored for a range of organisations, including International Non-Governmental Organisations (INGOs), social change networks, foundations, and social investors.
Partner organisations complete a confidential survey about different aspects of their working relationship with you. Their feedback is then benchmarked against similar organisations, helping you understand where you add value and where you can improve.
Our benchmark database includes feedback from over 10,000 respondents, providing a strong foundation for comparison and learning.
Our Plans
Select the plan that suits your organisation. Both Keystone Partner Survey versions offer reliable, benchmarked feedback from partners to enhance relationships and collaboration.
Premium
£26,000*
Get full support from design to delivery.
Highlights
Co-design of your survey and partner engagement managed by Keystone
Anonymous data collection from multiple partner types
Full analysis, benchmarking, and report writing
Up to three rounds of report edits
Facilitation of results sessions with your team or partners (remote or in person)
100% money back guarantee
Advanced
£22,000
A guided approach with focused support.
Highlights
Collaborative survey design and partner engagement
Anonymous data collection from multiple partner types
Full analysis, benchmarking, and standard report writing
One round of report edits
Guidance for sharing findings with your team or leadership
100% money back guarantee
Looking for a more tailored approach? Get in touch with our team to discuss a bespoke survey package designed around your organisation’s specific needs. Contact Us