Listening Systematically

Guides

TitleAuthorsPublisherDateLink
A guide to implementing feedback mechanisms in African Youth Employment projectsNatalia KiryttopoulouAshoka Future Forward program01/04/2015Link

Case studies

TitleAuthorsPublisherDateLink
The Centre for Employment OpportunitiesKeystoneKeystone2016Download PDF
LIFTKeystoneKeystone2016Download PDF
INGO Partner Voice Case StudyKeystoneKeystone2016Download PDF
Vitamin AngelsKeystoneKeystone2016Download PDF

Interactive tutorials

TitleAuthorsPublisherDateLink
Feedback Commons Online Interactive TutorialsKeystoneKeystone
FC Tutorials – Explore InsightsKeystoneKeystone

Infographics and other media

TitleAuthorsPublisherDateLink
Westside Campaign Against HungerWCAHWCAHVideo Link
Resilient Roots: Closing the feedback loopResilient RootsResilient RootsVideo Link
Kirsten Lodal (LIFT): New Profit’s 2014 Gathering of LeadersLIFTLIFTVideo Link

Blogs

TitleAuthorsPublisherDateLink
Every Question Has Three FacesDavid BonbrightGiving Compass Blog31/07/2019Read here
Is Your Favorite Nonprofit Asking “Where Does Your Dog Sleep”?David BonbrightGiving Compass Blog21/02/2019Read here
Donors: Ask This, Not ThatDavid BonbrightGiving Compass Blog29/01/2019Read here

Short Articles

TitleAuthorsPublisherDateLink
Feedback as democracy in social change practiceDavid Bonbright, Elizabeth Christopherson & Fadel NdiameAlliance Magazine Volume 20, Number 201/06/2015Read here
Feedback loops: going for the ‘early majority’?Kai Hopkins & Natalia KiryttopoulouAlliance Magazine Volume 20, Number 201/06/2015PDF
Closing the Citizen Feedback LoopDavid Bonbright & Dennis WhittleThe Center of Effective Philanthropy27/10/2014Read here
The Ultimate Question 2.0 – How net promoter companies thrive in a customer-driven worldDavid BonbrightAlliance Magazine Volume 17, Number 101/03/2012Read here
A last word…David BonbrightAlliance Magazine Volume 14, Number 201/06/2009Read here