Ringing out 2013 and a modest overture for 2014

As 2013 comes to a close, I write to thank you for your interest in our work to advance Constituent Voice as a tool to solve important societal problems. Topics like performance management, real time data, continuous improvement and downward accountability may make most people’s eyes glaze over — but not yours! Thank you! 2013 was a break through year for Keystone. We are blessed with a geographically and thematically diverse group of clients and[…]

Better development, improved lives

World Bank presidents are a lucky lot. I am always impressed how their diligent staff pick-up their half-formed ideas and work them up into something really robust. I hope they know that heads of other international bureaucracies are not so fortunate. In any event, the Bank is in the grip of just such a convulsion of creative energy after the new president Jim Kim announced that citizen engagement was the name of his game. In[…]

World Bank invests in Constituent Voice

The World Bank’s Spring meetings this year showcased the Bank’s deepening commitment to what it calls Citizen Voices. Following up on the first ever global meeting on Constituent Voices in March this year, Citizen Voices: Citizen Engagement for Enhanced Development Impact, the bank held a panel at its Spring meetings to report out from the Citizen Voices conference and explore possible next steps. Caroline Anstey, Managing Director at the World Bank Group, Corinne Woods, Director of[…]

David Bonbright speaks at the Citizen Voices: Global Conference On Citizen Engagement For Enhanced Development Results

David Bonbright speaks at the Citizen Voices: Global Conference On Citizen Engagement For Enhanced Development Results. The event held in Washington DC on 18 March was hosted by the World Bank in partnership with CIVICUS and InterAction. David Bonbright joined tech innovators, development specialists, government officials, academics, civil society representatives, World Bank staff and the private sector where experience with client feedback systems is the deepest. The video of the event including his session on “What Can We Learn[…]