Kai Hopkins discusses stories and the key lessons learned from various Keystone Performance Surveys

Having provided the reasoning and rationale behind gathering feedback about our relationships with our partners and intermediary organizations, Kai discusses Keystone’s Performance Surveys, which benchmark principal-agent type relationships for international NGOs, impact investors, grantmakers and social change networks. In doing so,  he focuses on the practical side of this kind of feedback, exploring key findings from some of the Keystone Performance Surveys and the value organizations have found they get from participating. Read the full blog here.

Dennis Whittle writes on the importance of feedback loops – a must read for those seeking to make development organizations more responsive and adaptive

Dennis Whittle has published an important piece on the signficance of feedback loops. His discussion of how feedback loops can subvert the prevailing mental model (top-down; expert-driven) and the limitations of RCTs is particularly relevant. A must read for all those seeking to make development organizations more responsive and adaptive. http://international.cgdev.org/publication/how-feedback-loops-can-improve-aid-and-maybe-governance

Global Giving launches its “most important local initiative”, listening to those who are meant to benefit from development

The Slum Youth Map Community Development Fund will be mapping and reporting about the progress of local government development projects in the slums to increase accountability and transparency of community funds. Many projects that make use of a fund for community development aren’t completed or are not successful and Global Giving want to document them so that they can make sure the communities get the full benefit of development. Global Giving joined Keystone as a founding member[…]

Keystone’s Kai Hopkins highlights the importance of indirect relationships, for creating social change and maximising the desired outcomes for ‘end-beneficiaries’

Writing on the Feedback Labs blog, Kai argues that intermediaries – implementing partners of an international NGO, a grant recipient, or an impact investor’s awardee – are an important and active agent of change and a key to successful development outcomes. And as such, we must understand these relationships and strive to improve them. To do so, we must ask them! Kai discusses the value of benchmarking for accurately extracting understanding and meaning from the feedback data.[…]