Do you work for a learning organization?

We believe that well-run organizations are also learning organizations. How do you know if you’re a learning organization? Take a diagnostic test. Answer some questions about the way your team works, and it will tell you what features your team shares with learning organizations, and what you need to work[…]

User voice – how charities should measure impact

Keystone Accountability is built on the knowledge that the voices of constituents are key to improving the performance of your organization. In a paper published today Keystone’s chief executive David Bonbright and NPC discuss how user voice can and should be part of measuring the impact of charities. The guide[…]

Using feedback to measure CECP’s impact

Keystone Accountability has been working with CECP, a coalition of CEOs who believe that societal improvement is an essential measure of business performance, on feedback loops. In the guest blog below Courtney Murphy, CECP’s Director, Strategic Initiatives, explains what they discovered. Over the course of the past year, CECP, with[…]