Peace Direct introduces two way reporting to partners

International non-governmental organizations often ask a lot of partners in terms of reporting requirements – but how many provide reports in return? This simple innovation, introduced after receiving feedback from partners has changed the dynamic for INGO Peace Direct. Peace Direct, which supports local peace-building organizations, engaged Keystone to survey[…]

In partnering, rules don’t work but principles might

Localization makes partnerships in development all the more important. In this guest blog Ros Tennyson, Director of Strategy at The Partnership Brokers Association discusses the challenges of multi-stakeholder partnerships in development. Multi-stakeholder partnerships for humanitarian relief and sustainable development are much promoted (especially by donors) as the way to tackle the complicated and[…]

Taking the survey is the first step – it is what happens next that counts

Oxfam is serious about partnerships and so joined 76 other international non-governmental organisations in taking Keystone’s Partnership survey, which solicits views from partners. “The results were not particularly shocking to those of us working in programs although we hadn’t expected we would do so poorly,” said Makarand Sahasrabuddhe Program Quality[…]

WaterAid explains how they used Keystone’s partnership survey

Collaboration is a core value of international non-governmental organisation (INGO) WaterAid. The organization knows it can only achieve universal access to water and sanitation (WASH) by working with others including government bodies, civil society organisations, academic institutions, donors, other NGOs and the private sector. WaterAid wants to develop empowering and[…]

International Non-Governmental Organization Survey

Keystone Accountability’s Partner Survey gives international non-governmental organizations (INGOs) vital information to improve their performance. Since 2010, Keystone Accountability has been conducting benchmark surveys of partners of international non-governmental organizations. Partners are asked to rate and comment on different aspects of the INGO’s performance. The surveys are confidential and Keystone[…]

Taking Feedback Seriously at Plan International

There is a growing understanding that constituent feedback is crucial to development work. The terms “feedback” and “listening” now permeate our collective discussions, so much so that Lucy Bernholz has made “Constituent Feedback” one of the top buzzwords in her recently published Philanthropy and the Social Economy: Blueprint 2014. As[…]

This is what 3,000 local partners of International NGOs think…

After almost four years, 62 participating international NGOs and over 3,000 responses from local partners to our Development Partnerships Survey, Keystone is proud to present a short report (it’s only 8 pages long!) on what we are learning so far. The headlines are: Financial support is well administrated by INGOs,[…]

Keystone’s Development Partnerships survey featured in Insight on Conflict blog

The latest version of the Insight on Conflict blog features a call for participants for Keystone’s Development Partnerships survey. To read the blog piece written by InterAction, please click here. Insight on Conflict is a project launched by Peace Direct, the UK-based charity that finds, funds and promotes local peacebuilders in conflict areas around the[…]

Sam Worthington, President and CEO of InterAction issues an invite to Keystone’s Development Partnership survey

Sam Worthington, President and CEO of InterAction issues an invite to Keystone’s Development Partnership survey. The invite is below.   ___________________________________________________ Dear Colleagues, In 2010, 28 international NGOs in the United States and Europe participated in the Keystone Performance Survey: Development Partnerships to assess the quality of their relationships with[…]