‘We didn’t know’ is no longer a valid excuse

Since the US election result there have been thousands of social media posts and opinion pieces asking “How did this happen?”. People were visibly shaken at the announcement of the next United States President-elect, Donald Trump. I admit that I was shocked too. But should I be? If I’m honest with myself, I spend most of my time trolling news and other websites that usually confirm what I already know and want to believe. The[…]

Constituent Voice

An emerging solution to the problems of assessment is: "Ask them!".

Organizations can ask the people who are intended to benefit from social change what they think about plans, performance and reports. We call this Constituent Voice.