Public service delivery in South Africa is in crisis. Service delivery protests are increasing dramatically and becoming more violent. Government has tried many ways of engaging citizens through public forums, presidential hotlines and facility-based complaints mechanisms, but has not yet found a way of ensuring what citizens say becomes part[…]
Keystone is working with Oxfam America, the Ethiopian Government, and the Gates Foundation on an ambitious program to transform the top-down Ethiopian extension system to make it more effective and more farmer-driven. Click here to read Andre’s article.