We help organisations understand and improve their social performance by harnessing feedback, especially from the people they serve. Our experienced team supports organisations to listen and respond to their constituents, and then use this information to improve their effectiveness.
Our method Constituent Voice™ draws on tested measures of client satisfaction adapted to the context of development and social change.
Using this approach we help organisations:
- Improve partnerships
- Foster equity, diversity and inclusion
- Measure impact effectively
- Leverage the power of feedback to improve performance
Find out more about our services below.
Working well with others
Manage how you work with others with feedback from partners
Working well together
Addressing equity, diversity, and inclusion in international NGOs
Systematic stress test of how you measure, learn, and improve
Leveraging the power of feedback
Build your light-touch, bespoke feedback system