Services

Keystone’s services help organisations build better systems for planning, monitoring, assessing and reporting their work. Our services represent a blend of expertise in monitoring & evaluation (M&E) and generative, dialogic learning.

We work with our clients to develop approaches tailored to their specific circumstances.

Our developmental approach balances the hard skills of rigorous data analysis with the soft skills of encouraging dialogue and building relationships.

Contact us to discuss your M&E concerns and whether Keystone can help. Our services include:

1. Evaluation system design
Our cutting-edge approach builds on traditional M&E systems and links them to highly effective methods of planning and learning. We call it Impact Planning, Assessment and Learning.

2. Feedback systems
We design and implement systems for organisations to hear what their constituents really think about their work. Well-cultivated feedback yields great insights for improvement. ‘Constituent satisfaction’ is a great performance indicator. And the process strengthens relationships and identifies practical improvements.

3. Evaluations
We conduct high quality programme and project evaluations, with a focus on constituency feedback to provide insights for improvement and impact.

4. Consulting services
Tailored to your circumstances, including running training workshops or facilitating constituency dialogues.