How does your organization measure up?

How do you know how your organization is performing? Here at Keystone Accountability we say for a clear indication of how you are doing ask the people you serve. It is these customers, clients, beneficiaries, and other stakeholders, or constituents as we call them, that are best placed to determine[…]

Is it actually smart to set goals?

Usually if you want to get something done you set a goal. Run a marathon, lose a stone, reduce poverty – that kind of thing. This is certainly how traditional development projects work. Logframes are full of targets – 500 people attend training sessions, 1,000 families lifted out of poverty,[…]

Do you work for a learning organization?

We believe that well-run organizations are also learning organizations. How do you know if you’re a learning organization? Take a diagnostic test. Answer some questions about the way your team works, and it will tell you what features your team shares with learning organizations, and what you need to work[…]