How the weather is linked to social change

If you’re one of the two billion people who own a smartphone, it likely comes with a weather app. The app is probably equipped with convenient features like maps that give you all sorts of forecast spectrums ranging from temperatures and uv index dangers, to allergen warnings. You can share this handy weather snapshot on social media, or text it to a friend to suggest moving that potluck indoors for the upcoming rainy Saturday. We[…]

Could you benefit from a free data audit?

No longer can anyone use the excuse that it’s “too hard” or “too expensive” to refrain from collecting the kind of feedback that you will actually use to improve performance. We built the Feedback Commons to provide a platform that any organization could use to collect, analyze, and respond to feedback from the people they work with at low cost, and with minimal effort. It’s free and simple. Anyone can design a survey – using questions[…]

When donors and beneficiaries see things differently

“We don’t see things as they are, we see things as WE are.” – Anais Nin once said. When this power of personal perspective is used to transform the world we call it “vision”. But it can also color the lens through which we see the world. In that case, we call this misperception “bias”. Observer bias is the reason evaluators and analysts cling to the clarity of numbers, sums, averages, and error bars. But statistics[…]

Why you should talk to everybody: lessons from 2016 US election

Keystone Accountability believes that when everybody has a voice, and the leadership pays attention to what people are saying, this is the best possible form of management. 2016 has been the year of surprising referendum results. In June, 52% of UK citizens voted to leave the EU. This was followed the next day by an unprecedented number of google searches for “what is the EU“. And in November, Donald Trump narrowly beat Hillary Clinton by[…]

Are you really listening to the people you serve?

We believe listening to feedback from the people you serve can help improve outcomes. This feedback is an often overlooked but vital part of performance management. To make things easier for time and cash strapped organizations, Keystone Accountability has developed an online tool to help people collect and benchmark their feedback data. The Feedback Commons is designed to help organizations listen and respond to those they serve while gaining insight from others doing similar work.[…]

Development data – what is it good for?

Keystone believes in the power of data and benchmarking to improve how we do development. However, it is not always easy to come by. The International Aid Transparency Initiative is supposed to make information about aid easier to access, use and understand. It is the first (and only) standard for how organizations and governments are supposed to publish information about how they spend their money, who it goes to, and what it’s for. However, agencies[…]