The real work – day four of the social lab in Malawi

The main objective of the fourth and final day of the Rumphi Social Lab design workshop was the formation of micro-action teams to take forward seven ‘big ideas’ to improve development in Rumphi.  The teams did indeed form (and merge down to five), and lists of ‘key assumptions that must[…]

Deeper into the social lab – ‘What if we tried to…’

In yesterday’s blog we asked a bold question, ‘Can social labs save development?’ Day two brought us deep into social lab process. The morning began with reflections on the insights of yesterday. Participants spoke with emotion about seeing the broken relationships systematically mapped from the perspective of each constituent group.[…]

Can social labs save development?

Foreign aid in Malawi is as much as 50% of the national budget. This startling fact poses a paradox that haunts Malawi and all aid dependent countries. On the one hand, aid is desperately needed to finance essential services like health, education, and agriculture development. On the other hand, foreign[…]

Does accountability improve resilience?

Is accountability to the people you serve linked to the resilience of your organization? This is what Keystone Accountability is testing over the next two years. In partnership with Civicus and Accountable Now, we have launched a new initiative called Resilient Roots exploring the links between increasing public support and[…]

Collecting feedback from young people – 10 tips

How can youth charities collect meaningful feedback from the young people they serve? Twelve UK based youth organizations received grants to listen and respond to the young people they serve and in this blog post we share what they learnt. The organizations were all charities supporting young people in the[…]

Using client feedback to test a theory of change

US nonprofit LIFT, which works to end intergenerational poverty, has been using client feedback to test its theory of change. LIFT works with low income families in Chicago, Los Angeles, New York and Washington, D.C. Parents (who LIFT call members) are paired with volunteer advocates and they work together to[…]