Employee motivation based on feedback loops, not perks

Keeping your employees happy is essential to the success of your business. Evidence proves that happier employees translates to higher stock prices and stronger overall business performance. That said, knowing you need to keep your employees satisfied isn’t the same thing as knowing how to accomplish such goals. Do you[…]

Collecting feedback from young people – 10 tips

How can youth charities collect meaningful feedback from the young people they serve? Twelve UK based youth organizations received grants to listen and respond to the young people they serve and in this blog post we share what they learnt. The organizations were all charities supporting young people in the[…]

Is it actually smart to set goals?

Usually if you want to get something done you set a goal. Run a marathon, lose a stone, reduce poverty – that kind of thing. This is certainly how traditional development projects work. Logframes are full of targets – 500 people attend training sessions, 1,000 families lifted out of poverty,[…]

Using client feedback to test a theory of change

US nonprofit LIFT, which works to end intergenerational poverty, has been using client feedback to test its theory of change. LIFT works with low income families in Chicago, Los Angeles, New York and Washington, D.C. Parents (who LIFT call members) are paired with volunteer advocates and they work together to[…]

Those Low Response Rates

Surveys are a double-edged sword. It is useful, irresistibly so, to be able to assert something that is supported by survey results. Most of us are enthralled by this sirens’ call – I certainly am! But at the same time, surveys are riddled with two kinds of distortions. These have[…]

20 ways to know if partnering is paying off

Nonprofit organizations and foundations love to talk about “partnering”, “co-creating”, leverage”, and “synergy” – but do these hook-ups really yield as much value for the effort involved? Or is it just beneficial to be seen collaborating? I searched for reports on what value non-profit professionals typically get out of collaborations,[…]

‘Speak Up Week’ – how to get clients interested in giving feedback

Our House in Little Rock, Arkansas provides housing, children’s programs, career and homelessness-prevention services. And a master class in how to get your staff and your clients enthused about collecting feedback. Joy Ritchey, Grants Manger for Our House, which serves more than 1800 people a year, explained that they have[…]