May 11, 2016

Blog

The Slum Youth Map Community Development Fund will be mapping and reporting about the progress of local government development projects in the slums to increase accountability and transparency of community funds. Many projects that make use of a fund for community development aren’t completed or are not successful and Global Giving want to document them so that they can make sure the communities get the full benefit of development. Global Giving joined Keystone as a founding memberRead More
Writing on the Feedback Labs blog, Kai argues that intermediaries – implementing partners of an international NGO, a grant recipient, or an impact investor’s awardee – are an important and active agent of change and a key to successful development outcomes. And as such, we must understand these relationships and strive to improve them. To do so, we must ask them! Kai discusses the value of benchmarking for accurately extracting understanding and meaning from the feedback data.Read More
In his article “Voice As Both Means And End”, David discusses the value of valuing relationships. David refers to Albert O. Hirschman, who died at the age of 97 last December, arguing that his seminal 1970 treatise, Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States, is feeling younger and more relevant every day. One of Hirschman’s observations about voice was that it was not always comfortable or polite but any organization wantsRead More
Nick van Praag, Director of Keystone’s Ground Truth program argues that the best way to gauge whether humanitarian programs are making a difference is to ask the intended beneficiaries Writing on the Feedbacak Labs blog, Nick discusses The forum on humanitarian standards, which was held in Geneva with support from the Swiss Agency for Development and Cooperation (SDC). He suggests that the big question is whether these supply-side initiatives, by distilling best practices and determining whether aid organizations are capable of actingRead More
“Philanthropy is all about choices: the choice to give, the choice of how to give and who to give it to, even the choice of when to declare victory or admit failure.” “This website is designed to help you make sense of those choices—whether you are an individual giver, a professional, a board member, an advisor or someone who simply cares enough about philanthropy to want to make it better than it is today.” TheRead More
Feedback Labs is a group of organizations that wants to see citizens become central throughout the development process, from start to finish. We look inclusively at four stages of the development cycle – governments, funders, NGOs & civil society, and citizens – to make sure that feedback loops are present between all stages. Keystone has joined a consortium of like-minded organizations committed to making governments, NGOs and donors more responsive to the needs of theirRead More
David Bonbright is interviewed for the Uncommon Giving radio show called Improving the effectiveness of social purpose organisations. The show hosted by Chicke Fitzgerald explores David’s working background and Keystone’s work. Listen to the interview here.Read More
Feedback Labs is a  consortium of like-minded organizations committed to making governments, NGOs and donors more responsive to the needs of their constituents. We work through human-centered design, adaptive processes, technology, and trust to bridge communication gaps between everyday people and the institutions that should meet their most pressing needs. Keystone is a founding member along with Ashoka, Center for Global Development, Development Gateway, FrontlineSMS, GlobalGiving, GroundTruth Initiative, and Ushahidi. For more information, please visitRead More
The World Bank’s Spring meetings this year showcased the Bank’s deepening commitment to what it calls Citizen Voices. Following up on the first ever global meeting on Constituent Voices in March this year, Citizen Voices: Citizen Engagement for Enhanced Development Impact, the bank held a panel at its Spring meetings to report out from the Citizen Voices conference and explore possible next steps. Caroline Anstey, Managing Director at the World Bank Group, Corinne Woods, Director ofRead More
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 2012/3 Dutch cohort

In 2012 a cohort of 16 Dutch NGOs tool the Keystone survey in collaboration with Partos and Resultante. The Dutch organisations receive high satisfaction ratings compared to the global cohort: seven out of the ten highest rated organisations are Dutch and only two out of the bottom twenty are Dutch. 

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