Keystone Accountability believes that when everybody has a voice, and the leadership pays attention to what people are saying, this is the best possible form of management. 2016 has been the year of surprising referendum results. In June, 52% of UK citizens voted to leave the EU. This was followed the next day by an[…]
A rose by any other name would smell as sweet. Or so we are told. But is it true? Words are powerful and we use them carefully to evoke certain feelings and emotions. For example, the vast majority of international NGOs work in “partnerships”. What does this word partnerships evoke? Shared mutual benefits perhaps? Shared[…]
Since the US election result there have been thousands of social media posts and opinion pieces asking “How did this happen?”. People were visibly shaken at the announcement of the next United States President-elect, Donald Trump. I admit that I was shocked too. But should I be? If I’m honest with myself, I spend most[…]
Keystone Accountability is built on the knowledge that the voices of constituents are key to improving the performance of your organization. In a paper published today Keystone’s chief executive David Bonbright and NPC discuss how user voice can and should be part of measuring the impact of charities. The guide is intended to help charities[…]
For a decade one of my standard introductions to our work has been, “The voices of those meant to benefit from our work is the most neglected important piece of the impact measurement puzzle. Not the only important piece, but the most neglected important piece.” After that past three weeks, I may have to change[…]
Keystone’s Chief Executive David Bonbright delivered the talk below at IMPCON 2016 in Atlanta. Despite the striking resemblance, this is not an engraving of Jeremy Nicholls. It is William Blake’s depiction of Isaac Newton. Staying with this theme of artistic perspectives on measurement, I have borrowed from the writer Anais Nin for the title of[…]