Jay Naidoo is founding General Secretary of Cosatu, former Minister in the Mandela Government and Chair of the Global Alliance for Improved Nutrition (GAIN). In his article, he argues that citizen engagement is essential for effective development, strengthening the quality of policymaking and the “science” of service delivery with improved social accountability. In order to increase[…]
Ken Berger, CEO of Charity Navigator and William Schambra, director of the Hudson Institute’s Bradley Center for Philanthropy and Civic Renewal argue the pros and cons of emphasizing nonprofit outcomes metrics. Ken’s article is available here, and William’s is available here. Both are published through Nonprofit Quarterly.
David Bonbright speaks at the Citizen Voices: Global Conference On Citizen Engagement For Enhanced Development Results. The event held in Washington DC on 18 March was hosted by the World Bank in partnership with CIVICUS and InterAction. David Bonbright joined tech innovators, development specialists, government officials, academics, civil society representatives, World Bank staff and the private sector where experience[…]
We surveyed 330 social enterprises anonymously on behalf of 7 impact investors worldwide. The 7 impact investors have received their feedback and are now making indicated improvements in their work. The feedback data and the investors’ experience in using the feedback is featured in the March 2013 report, What Investees Think. [su_posts template=”templates/single-post.php” id=”516″ posts_per_page=”1″ taxonomy=”post_tag”[…]
Key Findings from the report
The Survey works
The feedback is frank, accurate and – as the participating investors all testify – effective in driving improvement.
In the current issue of the Stanford Social Innovation review, Fay Twersky, Phil Buchanan, & Valerie Threlfall overview the emerging discipline of listening systematically the constituents who matter most, intended beneficiaries. They provide excellent case studies in education and health, and cite a number of other examples approvingly, including Keystone’s work. This article is required[…]
The latest version of the Insight on Conflict blog features a call for participants for Keystone’s Development Partnerships survey. To read the blog piece written by InterAction, please click here. Insight on Conflict is a project launched by Peace Direct, the UK-based charity that finds, funds and promotes local peacebuilders in conflict areas around the world.
The Global Partnership for Social Accountability is pleased to announce its First Call for Proposals. The call for proposals is open to Civil Society Organizations (CSOs) and CSO networks based and operating in one of twelve countries that have ‘opted-in’ to the GPSA. The GPSA is a coalition of donors, governments and civil society organizations[…]
The world’s largest charity rating agency, Charity Navigator in the USA, has just announced a new set of rating criteria called Results Reporting. It represents a first step in holding charities to account for their results — not just their financial and operational systems, as is the way of most charity rating. It is just a[…]
Over the past few years, Charity Navigator has been working to expand our rating system (which originally only considered Financial Health) with the ultimate goal of including what we believe are the three dimensions of a charity’s operations that a charitable givers/social investor needs to consider before donating to them: