Size Matters, and Other Misconceptions

 Every sector has its misconceptions: stereotypical ideas about how the sector works, its values and how people both within and outside the sector perceive it. In this blog I present five ‘fun facts’ that come out of feedback data we collect at Keystone. They are yet another illustration of why, as a sector, we need so badly to have systems in place for hearing the voices of those meant to benefit from our work. At[…]

Nonprofits are preparing to meet the new Charity Navigator Ratings system

Nonprofits are preparing to meet the new Charity Navigator Ratings system. Charity Navigator evaluate whether charities have healthy finances and policies in areas like conflict of interest and donor privacy. But soon all of the nonprofits that Charity Navigator rates, will have to do more than that to get good marks. It will also have to show that it measures whether its programs actually work. Read more about Charity Navigator’s plans and how organisations are[…]

Dennis Whittle writes on the importance of feedback loops – a must read for those seeking to make development organizations more responsive and adaptive

Dennis Whittle has published an important piece on the signficance of feedback loops. His discussion of how feedback loops can subvert the prevailing mental model (top-down; expert-driven) and the limitations of RCTs is particularly relevant. A must read for all those seeking to make development organizations more responsive and adaptive. http://international.cgdev.org/publication/how-feedback-loops-can-improve-aid-and-maybe-governance

What is Successful Development? Innovations in NGO Accountability, Reporting and Empowerment

“Philanthropy is all about choices: the choice to give, the choice of how to give and who to give it to, even the choice of when to declare victory or admit failure.” “This website is designed to help you make sense of those choices—whether you are an individual giver, a professional, a board member, an advisor or someone who simply cares enough about philanthropy to want to make it better than it is today.” The[…]

Keystone helps launch Feedback Labs to address the problem of insufficient citizen engagement in development

Feedback Labs is a group of organizations that wants to see citizens become central throughout the development process, from start to finish. We look inclusively at four stages of the development cycle – governments, funders, NGOs & civil society, and citizens – to make sure that feedback loops are present between all stages. Keystone has joined a consortium of like-minded organizations committed to making governments, NGOs and donors more responsive to the needs of their[…]

David Bonbright is interviewed for the Uncommon Giving radio show on his work experience and the development of Keystone

David Bonbright is interviewed for the Uncommon Giving radio show called Improving the effectiveness of social purpose organisations. The show hosted by Chicke Fitzgerald explores David’s working background and Keystone’s work. Listen to the interview here.

Keystone commits to making citizen feedback the norm rather than the exception in the design and execution of development initiatives, by becoming a founding member of Feedback Labs

Feedback Labs is a  consortium of like-minded organizations committed to making governments, NGOs and donors more responsive to the needs of their constituents. We work through human-centered design, adaptive processes, technology, and trust to bridge communication gaps between everyday people and the institutions that should meet their most pressing needs. Keystone is a founding member along with Ashoka, Center for Global Development, Development Gateway, FrontlineSMS, GlobalGiving, GroundTruth Initiative, and Ushahidi. For more information, please visit[…]