Keystone's mission is to improve the effectiveness of social purpose organizations. We work with them to develop better ways of planning, measuring and reporting social change.
We work with a wide range of partners including major foundations, international development agencies and local organisations. Our staff are in-demand speakers at international conferences on philanthropy, social enterprise, and measuring social change.
Our analysis provides an in-depth description of the difficulties social organizations face in measuring and reporting their impact. It also identifies some exciting areas for innovation like:
Keystone was set up to develop practical ways of doing these things, systematically, within complex organizations and networks. We particularly focus on 'constituency voice': finding better ways to listen to the people most involved in social change. See our research hypotheses for details.
We offer a range of practical services to help organizations use evaluative thinking and action to improve their results.
We publish resources including our tools and reports. All our products are non-proprietary. They are free for anyone to use, adapt and help us improve.
Keystone is a founding member of Feedback Labs, a group creating real conversations between governments, NGOs, donors, and citizens through human-centered design, adaptive processes, technology, and trust.
Keystone was founded in 2004 and is a registered charity in the UK, South Africa and the US.