Responding to the sound of (mostly) silence

Out of the blue, we sent you, our clients, partners and friends, a short survey that asked what you think about us. Here’s what you told us. Firstly, you told us that an out of the blue survey is not the right way to do this. Ninety-two of you responded, for an overall response rate of eight percent. For those of you in current engagements with us the response rate was 12 percent. Our reigning[…]