Constituent Voice gets its first “state of the field” article

In the current issue of the Stanford Social Innovation review, Fay Twersky, Phil Buchanan, & Valerie Threlfall overview the emerging discipline of listening systematically the constituents who matter most,  intended beneficiaries. They provide excellent case studies in education and health, and cite a number of other examples approvingly, including Keystone’s work. This article is required reading for all those who seek improved performance to solve our most important societal challenges.

To read the full SSIR article, please click here.

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